Overview

This guide explains how to sign in to your Robinhood account via app or web, highlights common login problems and solutions, and covers account recovery and two-factor authentication (2FA). Follow the steps below to access your account safely.

How to sign in (step-by-step)

  1. Open the Robinhood mobile app (iOS or Android) or visit https://robinhood.com in a browser.
  2. Tap or click Sign In. Enter the email address linked to your Robinhood account.
  3. Type your password. If you enabled biometric unlock on mobile (Face ID / Touch ID), you can use that instead once signed in.
  4. If prompted, complete any multi-factor authentication step (SMS code, authenticator code, or push approval).
  5. Once authenticated, you’ll land on your account dashboard where you can view positions, balances, and trade.
Tip: Use the latest app version and a modern browser for best compatibility. Clear the browser cache if sign-in pages act oddly.

Common login problems & fixes

Forgot password: Click “Forgot password?” on the sign-in screen to receive a reset link by email. Follow the link and create a strong new password.

No verification code received: Check spam folders, confirm the phone number on your account, and ensure your device has network signal. If you use an authenticator app, open it to find the code.

App crashes or blank screen: Force-close and reopen the app, restart your device, or reinstall the Robinhood app from the official app store.

Account recovery

If you cannot access your email or phone, use Robinhood’s account recovery workflow from the sign-in page. Be prepared to provide identity verification documents (photo ID) and any requested personal information. For persistent problems, contact Robinhood support through the app or official help center.

Two-Factor Authentication (2FA) & security tips

Enable 2FA (authenticator app preferred over SMS) for stronger protection. Review your connected devices and revoke any you do not recognize. Use a unique password manager-generated password and enable device-level biometrics for convenience and security.

  • Use an authenticator app (Google Authenticator, Authy) rather than SMS when possible.
  • Never share your password or verification codes with anyone.
  • Enable email alerts for account activity and review statements regularly.

Quick FAQ

Q: How long does the password reset link last?
A: Reset links are time-limited — check the email for expiry details and act promptly.

Q: Can I change my login email?
A: Yes — update it from account settings after signing in, and verify the new address.